Live Chat:

Live chat allows you to chat with a sales or support agent online. If the chat is offline, please submit a support ticket.

FAQ's:

To view FAQ's you must login to "My Account" and select "Support".
Login to "My Account"

Forum:

A forum is where people can post messages and hold a general discussion.
COMMING SOON

Support Ticket:

To lodge a Support Ticket you must login to "My Account" and select "Support".
Login to "My Account"

Phone Support:

Phone support calls may attract an hourly fee if the service to be provided is out side general support guidelines.

Please see About Us page for latest list of contact details

View About Us

Support Packages:

• Bronze Support:
  Basic Support
  9am-5pm Mon-Fri
  Excludes Public Holidays
  Includes Online Chat and Support Tickets
• Silver Support:
  Basic-Intermediate Support
  8am-6pm Mon-Fri
  Excludes Public Holidays
  Preference Chat and Support Tickets
• Gold Support:
  Intermediate-Advanced Support
  8am-6pm Mon-Sat
  Excludes Public Holidays
  Preference Chat and Support Tickets
• Platinum Support
  Advanced Support
  8am-8pm 7 Days a Week
  Preference Chat, Support Tickets and Phone Support

Conditions Apply to All Support Packages